Nurse Charges
Due to the increasing number and complexity of clinical questions we receive, we are no longer able to offer all nurse advice free of charge. As of 13 November 2023, if you leave a message requesting clinical advice, a fee may apply based on the time required to review and respond to your enquiry. This may include tasks such as researching your concern, reviewing your medical history, or liaising with your GP or other clinical team members. Responses may be provided by phone or in writing. Please see FEES for more information and examples. Thank you for your understanding.
